HELP DESK : 9960641613, 9860651614

FAQs


How to Log-in?

For Existing Members: An option is available on home page whereby you can log-in to your account using the registered Email Id and Password

For New Members: You can use the “New User” link available in ‘Members Login’ section of Home page, the link would direct you to the Register page whereby you can fill the form by entering the required details.

Once all the mandatory details are entered, you will be asked to select a subscription plan, you can select a plan suitable to your needs by clicking on the “Select” button available in front of every plan

Once the plan is selected, you would receive a call within 24hours from Library confirming your details and mode of payment (You can make payment either by Cash or by Cheque),  as per your request a Library executive would come to your registered address to collect the payment and would provide you a acknowledgement slip for the same

On receipt of payment, Library administration team would activate your account and notify you with a confirmation email with required details, you would then be able to log-in to the site and place orders

How to Order a book?

Log-in to your account and select a book by browsing through the categories or by using search/advanced search functionality
You will have 2 options whereby you can either add a book to the rack by using “Add to Rack” button & continue browsing OR you can order the book by clicking on the “Order Now” button which will direct you to the rack page
Click on “Check Out” button

How to Return a Book?

Log-in to your account and click on “Books with me” button on top of the page, you would receive a pop-up which would display all the books currently issued on your name,
Click on the button in RTR (Ready To Return) column against the book you want to return
Add ratings for the book that you have read, this helps other members while selecting books
Click on “Save” button
Status of the book returned would change from “Issued” to “Ready to Return”

What is Book Shelf?
Book Shelf functionality allows you to add your favorite books to the shelf whenever you get time, so that you do not have to search for those books again at the time of placing an order.

What is Watchlist?

Watchlist functionality helps you to get notification for the books you want to read however they are in circulation with other members, you would get an email notification whenever the book is available with library for all the books added in your Watchlist

How do I view my account details?

You can view all the details of your account by clicking on the Dashboard link available on top of the page. Dashboard page allows you to address/contact details, log-in password, renew the current plans etc

How do I search for a particular book?

You can search for a book by typing in the Title, Author or ISBN of a book in search box on top of the page; alternatively you can also use ‘Advanced Search’ functionality whereby you can search books by Language, Category, Author, Publisher etc

In whose favor should I draw the cheque while making payment?


You should draw Cheque on the name of “SK's MY Books Library”